1. Who We Are

Profitable Digital CEO Ltd. (“we,” “our,” “us”) operates https://profitabledigitalceo.com and provides consulting, training, and digital services. This policy complies with PIPEDA (Canada), GDPR (EU/UK), and CCPA/CPRA (California).

Contact:

Email: [email protected]

Phone: +1 (431) 801‑8241

Address: 330 St Mary Ave, Suite 300, Winnipeg, MB R3C 3Z5, Canada

2. Information We Collect

Personal Data: Name, email, phone, business details.

Payment Data: Processed securely by Stripe; we do not store full card numbers.

Usage Data: IP address, browser type, pages visited.

Cookies & Tracking: Includes Google Analytics 4 (GA4) for site performance insights.


3. How We Use Your Data

• Deliver services and manage accounts.

• Process payments via Stripe.

• Communicate updates and marketing (with consent).

• Analyze site performance using GA4.

• Comply with legal obligations.

Legal Bases (GDPR): Consent, Contract, Legitimate Interests, Legal Obligation.

4. Third-Party Services

• Stripe: Payment processing (Stripe’s Privacy Policy).

• Go High Level: CRM, scheduling, email/SMS automation.

• Google Analytics: Tracks site usage; GA4 does not store IP addresses.

• Microsoft: Cloud storage and productivity tools (e.g., OneDrive, SharePoint) used to securely store client files (https://privacy.microsoft.com).

5. Cookies & Analytics

We use cookies to improve functionality and enhance your experience. This includes Google Analytics 4 (GA4) and cookies set by our CRM platform (Go High Level). Our cookie banner, located in the footer, provides two options:

Accept All: Enables all cookies, including analytics and non-essential features.

Accept Essentials: Loads only strictly necessary cookies required for core site functionality.

By continuing to use our site, you consent to the use of cookies as described. Choosing “Essential” will prevent non-essential cookies from loading.

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy and to comply with legal obligations. For analytics, Google Analytics 4 (GA4) user-level and event-level data is retained for 14 months, which is the maximum retention period offered by GA4. This allows us to analyze year-over-year trends and seasonal patterns while respecting privacy principles of data minimization. After 14 months, GA4 automatically deletes detailed user/event data, but aggregated reports remain available.

7. Security

We use HTTPS, encryption, and access controls. No method is 100% secure, but we follow industry best practices.

8. Your Rights

Canada: Access, correction, withdraw consent.

GDPR: Access, rectification, erasure, portability, restrict/opt-out.

To exercise rights: Email [email protected].

9. International Transfers

Data may be processed in Canada and the U.S. We use safeguards like Standard Contractual Clauses for EU transfers.

10. Children’s Privacy

Not directed to children under 13 (or 16 in EU).

11. Future Advertising

If we enable advertising or retargeting (e.g., Meta, LinkedIn), we will update this policy and provide opt-out links, including “Do Not Sell or Share My Personal Information” for California residents.

12. Changes

We update this policy periodically; check the “Last Updated” date.

13. Contact

Profitable Digital CEO Ltd.
Email: [email protected]
Phone: +1 (431) 801‑8241